Service & Repairs

we can visit your site or you can drop off your printer for service/repairs

Service and Repairs - In-house
In-house Service/Repairs

When dropping off your printer, there is a $107.63 non-refundable service fee payable before we can get started. This covers the first hours’ inspection and maintenance as well as shop materials and GST. If your printer proves to need more time and or parts, you will be contacted with a quote before any work continues. In the event your printer cannot be repaired, this fee can only be deducted from the purchase price of any printer you then purchase from us.

Service and Repairs - On Site
On-site Service Calls

Our highly trained printer technicians can come to your site at a rate of $120 per hour. Sites beyond the Calgary city limits are subject to an additional travel fee. We service small/home businesses with just a single printer up to large enterprises with a fleet of printers in multiple locations. In the event we have to order/wait for parts or bring your printer into our shop, we have rental units available to keep your business running.

Repairs we offer

There are several brands of printers along with different types of printing equipment techniques (laser, ink, plotter, labels, etc.) and we repair errors/problems like:

Replace Cartridges, Fusers, Transfer Belts, Imaging Drums, Waste Toner Cartridges, Maintenance Boxes
Fix/Replace/Reset Ink Printheads
Paper Feed mechanism/rollers
Need ink, toner, or other office supplies? Click here to Visit our online store!
Do you have other questions? Click here to Contact us

What Does it Cost?

Based on what it is you need, below is a breakdown of costs:

Drop Off Printer: Initial fee of first hours’ labour, shop supplies, and GST – $107.63. In the event additional parts or time are required, you will be contacted before we continue with any work. In the event the repairs are too expensive, the initial fee can be put towards the purchase of a new printer from us.
Onsite Visit: Billed out at $120.00 per hour plus pre-agreed to parts.
Onsite IT Specific Visit: Billed out at $150.00 per hour plus pre-agreed to parts.